Reference

How 499ba Handles Your Personal Information

This Privacy Policy explains what data we collect when you use 499ba, how we use it, and what rights you hold over it. Access to our platform and the application of this policy depends on your local law and eligible region.

Data collected only as neededbKash, Nagad, Rocket wallet data handled securelyYour right to access or delete dataNo data sold to third partiesContact us to request changes
499ba How 499ba Handles Your Personal Information
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We take the security of your account data seriously. Passwords are stored in encrypted form and account access requires OTP verification on each login. Our platform uses SSL encryption across all pages, including the deposit flow where your bKash, Nagad, or Rocket details are entered. Cookies are used to keep your session active and remember your preferences — you can adjust cookie settings through your browser at any time. We do not use cookies to build advertising profiles or pass your data to ad networks.

SSL Encryption Every page on 499ba, including your wallet deposit screen for bKash, Nagad and Rocket, runs over SSL so your data is encrypted in transit at all times.
OTP Account Access Each login requires a one-time PIN sent to your registered mobile number. This step prevents unauthorised access even if your password is ever compromised.
Cookie Control We use session cookies to keep you logged in and remember your lobby preferences. You can block or clear these through your browser settings without affecting your account data.
Data Retention Policy We keep your account data while your account is active and for a defined period after closure. You can ask us to delete your data at any time by contacting support.
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access the personal data we hold on your account, correct something inaccurate, or ask us to delete your information, you can contact our support team directly. We aim to respond to all privacy-related requests within a reasonable timeframe. Have your registered account details ready when you reach out so we can verify your identity before acting on the request.

Team online

Live Chat

Open the chat widget from any page on 499ba to reach our support team. Raise a data access or deletion request directly in the chat for a written record.

Email Support

Send your privacy request to our support email address listed in your account settings. Include your registered mobile number so we can match your identity quickly.

Account Settings

Log into your 499ba account, go to account settings, and use the data request option to submit a formal request for data access, correction or deletion.

Common Questions About Your Privacy on 499ba

Here are answers to the privacy questions we hear most from account holders in Bangladesh. If your question is not covered here, reach our support team through live chat or the email address in your account settings.

We collect your name, mobile number, and the payment method you register — such as bKash or Nagad. We also log your device type and session activity to keep the account secure.

Your mobile wallet details are passed to the payment processor only to complete the transaction. We store a record of the transaction itself, not your full wallet credentials or PIN.

Yes. Log into your account, go to account settings, and submit a data access request. Alternatively, contact our support team via live chat or email with your registered mobile number.

Send a deletion request through live chat or the support email listed in your account settings. We will verify your identity first, then process the request in line with our retention obligations.

No. We use session cookies on 499ba only — to keep your login active and save lobby preferences. We do not place tracking cookies that follow you to other sites or share data with ad networks.

The policy applies to anyone with an active 499ba account. However, your rights and our obligations may vary depending on your local law and eligible region. Check local regulations if you are unsure.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.